Shipping policy

**Shipping Policy for Memento Mori**

**1. Processing Time**
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

**2. Pre-Orders**
- Items marked as pre-order will ship within 3-4 weeks of the order date. 
- You will receive a confirmation email when your pre-order is shipped. 
- If you order both in-stock and pre-order items, your order will be shipped when all items are available unless you specify otherwise.

**3. Shipping Methods**
We offer the following shipping options:
- **Standard Shipping**: 5-7 business days
- **Expedited Shipping**: 2-3 business days
- **International Shipping**: Varies by destination (generally 7-21 business days)

**4. Shipping Rates**
Shipping rates are calculated at checkout based on the weight of your order and the shipping method selected. Free standard shipping is available for orders over [insert dollar amount].

**5. Order Tracking**
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order online.

**6. Delivery Issues**
We are not responsible for any delays or issues caused by the carrier. If your order is lost or stolen, please contact us at [insert contact email] for assistance.

**7. International Shipping**
For international orders, customs fees and taxes may apply, and these are the responsibility of the customer. Please check with your local customs office for more information.

**8. Returns and Exchanges**
Please refer to our Returns Policy for information on how to return or exchange your items.

**9. Contact Us**
If you have any questions regarding your order or our shipping policy, please reach out to our customer service team at customerservice@mmcshop.website

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Feel free to adjust any parts as necessary to align with your brand’s operations!